Home Products & Downloads Industry & Solutions Support & Services Call Center Software, VOIP Call Center Solutions, Asterisk Call Center Solutions India Call Center Solution
Adiance has pioneered call center software solutions for the contact center industry which is based on an open source, standard-based IP PBX, Asterisk. Adiance call center software solution designed to maximize the productivity, efficiency and effectiveness of your virtual VOIP call center. Adiance provides the capability to empower remote global agents and administrators.
With the exceptional strengths of VOIP infrastructure, the Adiance Solution enables its customers to establish a superior, contact center for a part of the huge cost required to operate a telephony switch-based center. It also provides extra services enabled with new capabilities that were not used earlier due to the awkwardness of being used on a circuit-switched network.
Features of Call Center Solutions :
The availability of server-client environment allows quick reaction time, and on the fly modifications. User friendly GUI & completely secure. Remote as well as real-time management & monitoring. Bringing together geographically distributed call centers together to form a virtual contact center. Multimedia communication support including voice, text-to-speech & automated speech recognition. Open & scalable architecture. No extra equipment required such as a sound card or a special telephone.
Benefits of Call Center Solutions :
The telecom carrier charges can be drastically reduced by in turn reducing the circuit charges and the charges of long distance phone bills. Costs reduced on combining telecom & the IT infrastructure. Reduced costs that used to occur due to moving & changing. Better asset utilization on using the data-networking infrastructure to carry both data & voice at the same time.
Videoconferencing, contactcenter software, callcenter, Hotel Management tool, billing, Softphone The driving force behind the IT Products division is to create smart,innovative globalized, easy yet clever products that optimize theproductivityand reap significant year-on-year benefits.
Adiance offers a range of proven, off-the-shelf, powerful, innovative yet withdifferentiating features, customised IT solutions and products for a number of industries products making it one of the most comprehensive, flexible and scalable software providers across the globe.
Increased consumer demand for innovative software products at lower costs presents tremendous challenges for companies trying to satisfy both requirements. Moreover consumers aspire for products which are tailor made just as per their needs, as well as be very cost competitive to cut off the every rising operation costs.
Adiance helps companies address these challenges effectively through its pool of product available on its palette. Adiance products have helped our clients reduce their unusual operation costs while ensuring high levels of quality. We have been at service for many Fortune 500 clients’ market leaders; through our products tailor made as per their needs or offering a customised product as per their requirements. Adiance’s high-quality, cost-effective and business-focused approach has helped our clients reap significant year-on-year benefits.
Our consultants are fast and structured when it comes to understanding your customised needs requirements & budget and then as a team developing the product which is comprehensive user friendly cost competitive rightly cut as per you needs, asked for.
Adiance products have been an outstanding product across the globe. Peculiarity of our products are known to be user-friendly, flexible, comprehensive, and trailblazers, with least downloads & CPU usage in their respective areas.
VMukti(Meeting Place) Download VMukti architecture is modular, more like joomla type content management system. You can mix and match modules or create your own modules and create your own Video Services
VoIP Billing Solution More ADIANCE VoIP Billing Platform enables providers to fine-tune their service offerings and capture the most lucrative market segments & features advanced VoIP billing capabilities. A tool assisting hotels & motels in the administration & smooth running of Hotel businessThe user of the system can also view various reports on daily basis More SIP-based and fully customizable SoftPhone client supporting VoIP and video telephony, instant messaging and presence for PCs, websites and embedded devices
